Shipping policy
DASA Shipping Policy
Last Updated: September 1, 2026
DASA currently ships to supported destinations within the United States. We offer free standard shipping on all eligible orders.
ORDER PROCESSING TIME
DASA products are produced and fulfilled on demand.
Most orders are processed and prepared for shipment within 5–9 business days after an order is placed.
Business days are Monday through Friday, excluding applicable holidays.
You will receive a shipping confirmation when your order has shipped.
STANDARD SHIPPING
Standard shipping is FREE for all supported destinations.
Estimated carrier transit times after fulfillment are:
• Contiguous United States and Washington, D.C.: 3–5 business days
• Puerto Rico: 3–5 business days
• Alaska and Hawaii: 5–8 business days
Transit times begin after the order has completed processing and has been handed to the shipping carrier.
TOTAL ESTIMATED DELIVERY TIME
Because orders generally require 5–9 business days for processing before shipment, estimated total delivery times are approximately:
• Contiguous United States, Washington, D.C., and Puerto Rico: 8–14 business days
• Alaska and Hawaii: 10–17 business days
These timeframes are estimates and are not guaranteed.
SUPPORTED DESTINATIONS
DASA currently ships to:
• The 50 U.S. states
• Washington, D.C.
• Puerto Rico
We do not currently offer shipping to destinations that have not been confirmed by our fulfillment provider, including certain U.S. territories and military APO/FPO addresses.
INTERNATIONAL SHIPPING
DASA does not currently ship internationally.
ORDER TRACKING
When tracking information becomes available, you will receive it by email.
Tracking information may take some time to update after the carrier receives the shipment.
DELIVERY DELAYS
Carrier delays may occasionally occur due to weather, holidays, transportation disruptions, high shipping volumes, remote delivery locations, or other circumstances outside our reasonable control.
If your shipment appears significantly delayed, please contact DASA Customer Care and we will assist you in reviewing the shipment status.
LOST PACKAGES
If tracking indicates that a shipment may be lost in transit, please contact us at hello@shopdasa.com with your order number.
We will review the shipment and work with the appropriate fulfillment or shipping provider to determine the available resolution.
PACKAGES MARKED DELIVERED
If tracking shows that your package was delivered but you cannot locate it, please first check the delivery area, household members, neighbors where appropriate, and any available carrier delivery information.
If the package remains missing, contact us and we will assist you in reviewing the situation.
INCORRECT OR INCOMPLETE SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, contact us as soon as possible.
Because orders are fulfilled on demand, we cannot guarantee that an address can be changed after production or fulfillment has begun.
DAMAGED SHIPMENTS
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@shopdasa.com.
Include your order number and photos or video clearly showing the issue.
Damaged, defective, and incorrect items are handled in accordance with our Return & Refund Policy.
CONTACT US
For shipping questions, please contact:
DASA Customer Care
Email: hello@shopdasa.com
Phone: +1 307-900-4522
DASA is operated by DASA Commerce LLC.